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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Bruce Charman

Aftersales Director
  • Department BMW Service

Shaun Fay

General Sales Manager
  • Department BMW Sales

Steve Wagner

BMW Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales

Dominic Sayers

BMW Retail Manager
  • Department BMW Sales

Glenn Cranmer

BMW Retail Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Scott Calder

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Carl Briggs

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales

Phil Rastrick

BMW Sales Executive
  • Department BMW Sales

Jon Hussey

BMW Sales Executive
  • Department BMW Sales

Kevin Diaper

BMW Sales Executive
  • Department BMW Sales

Sharon Webster

BMW Sales Executive
  • Department BMW Sales

Andre Selwood

BMW Sales Executive
  • Department BMW Sales

Chris Toope

BMW Sales Executive
  • Department BMW Sales

Robert Palmer

BMW Sales Executive
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

Clive Mullins

BMW Sales Executive
  • Department BMW Sales

Geraldine Head

BMW Sales Executive
  • Department BMW Sales

Kim Conway-Birks

Internet Sales Executive
  • Department BMW Sales

Amanda Eccles

BMW Trainee Internet Sales Executive
  • Department BMW Internet Sales

Ellie Wilcox

BMW Trainee Internet Sales Executive
  • Department BMW Internet Sales

David Clifton

Corporate Operations Manager
  • Department BMW Corporate Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Georgina Dymond

Corporate Sales
  • Department BMW Corporate Sales

Gabriella Le Moigne

Corporate Sales
  • Department BMW Corporate Sales

Georgie Salmon

Concierge
  • Department BMW Service

Claire Barnard

Concierge
  • Department BMW Service

Amanda Allingham

Concierge
  • Department BMW Service

Michelle Heiford

Concierge
  • Department BMW Service

Louis Thompson

Workshop Control
  • Department BMW Service

Jenny Marino

Service Advisor
  • Department BMW Service

Richard Holland

Service Bookings Advisor
  • Department BMW Service

Daniel Hobson

Service Advisor
  • Department BMW Service

Matthew Kennett

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Advisor
  • Department BMW Parts

Neil Baker

Parts Advisor
  • Department BMW Parts

Ioan Scurtu

Parts Advisor
  • Department BMW Parts

Liam Hull

Parts Advisor
  • Department BMW Parts

James Fields

Parts Advisor
  • Department BMW Parts

Richard McArthur

Bodyshop Manager
  • Department Bodyshop

Lauren McArthur

Bodyshop Advisor
  • Department Bodyshop

Casey Lockwood

Bodyshop Advisor
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I am referring to my recent service experience when the car was recalled to replace the crankshaft sensor. The service was appalling and left me very frustrated as a long standing BMW customer. The fact that you cannot answer the phone is ridiculous.

Service

The car was taken in to investigate an issue with a tyre. This was mis-diagnosed. Then the car went in for a service and the mis-diagnosis was discovered. We paid for a new tyre. Then that tyre shredded on the A34, putting us in mortal danger.

Service

The service staff in Partridge are great, very friendly & helpful. However, they are very busy and often a bit difficult to get hold of on the phone. Would still like an explanation of why I am getting these EGR problems at relatively low miles.

Service

Kept fully informed at all stages of the service (software issue with Drivetrain advisory - requiring remap). Quickly rectified and vehicle returned washed.

Service

The overall experience is a pleasure, nice coffee and biscuits

Service

Didn’t have to wait long, was told exactly want the service entailed

Service

Gareth was obviously stressed and very busy which adversely impacted on his manner, interaction and customer service. I attempted to challenge him but he was abrupt and dismissive. I felt like giving him his character but I chose to walk away.

Service

Initially misplaced my car for nearly a week, repeatedly didn’t call back when I left a message. After that very good service.

Service

I was kept informed of the progress of the car service and advised as to costs etc.

Service

I was not given a clear indication of the cost of the service upfront. Then the bill contained expensive extras such as "screen wash" which cost nearly £10. I had only filled this up myself a week earlier and it cost me £2.

Service

Car was not cleaned properly on collection.

Service

No hassle, easy to book and completed whilst I waited. Good facilities for customers whilst waiting.

Service

Issue not resolved

Service

overall happy with the servicesdownside;communication by text only was very unsatisfactorycar was not cleaned after completion and before hand-back

Service

I requested front and rear brake pad change as the rears were only a couple of thousand away ,but I was informed that because the computer said they weren’t due the pads were not replaced.i now have to rebook and waste more time taking the car back.

Service

Service engineer was running late and had longer wait than I was expecting.

Service

As above, no hassle in booking service

Service

Very difficult getting in touch with Service Centre - had to try at least 4 times to get contact. Arrived for appointment on time and did not get seen for 20 minutes. Told car would be ready at 1500 - not ready til 1530!!

Service

They're always very courteous, provide a pleasant waiting area, and get on with what they say they'll do.

Service

Same as above. Staff were friendly and knowledgeable. Free wash and vacuum was great.

Service

Good service helpful bit of a wait when I first arrived. 30mins long enough under circumstances

Service

Apart from the above all good. Not happy that all the pre- saved radio stations had been deleted

Service

Helpful and transparent communication.

Service

Still waiting for the quote for new tyresStill waiting for the video of the service - which I was told had been sent at the time I collected the car!

Service

Service on site was excellent. Getting through by phone can be a challenge

Service

All aspects of service and work carried out to expectation. Work competed well within time stated. Staff friendly and efficiently. Car valet was not up to usual standard inside and car wash was broken.

Service

Great service, cant complain

Service

Miss or mrs Mirino booked me in and couldn’t fault a thing from there on.

Service

Yes excellent service when purchasing as we lost the car he was trying to get for me but he spent the whole next day trying to find one at another dealer for me

Sales

Great service from sales team. Only slight issue was when we came into showroom that some staff (lady from i3/i8 stand seemed not as helpful as others - maybe she didn’t know we were real buyers)

Sales

Kept me very well informed of build progress. Even sent pictures on arrival at the dealership

Sales

Updates were given promptly and the car arrived much sooner than I anticipated or was forecast.