Mot done without fuss or problem

Paul Samways was excellent. I have recommended him to someone else already.

Service and MOT completed on time and there were no issues

COVID meant the experience was somewhat changed but very good effort by the staff

With current restrictions in place I felt safe. Staff very polite.

Completely satisfied with the airbag recall work. some other issues with the vehicle were identified and these were fixed promptly.

Reception easy, parking better!

I didn't go to Partridge, I went to Marshall in Bournemouth

Booking arrangements were excellent and COVID precautions were maintained. Courtesy car was clean and in excellent condition. i liked the video of the underside of my car.

My BMW when it goes in the workshop, always comes out looking happy, mad I know but I trust completely in their mechanics to solve any problem and fix it to the best. I also love the fact that you get a mini video of your vehicle check.

Jason was informative and friendly without any sales pressure

Excellent service

Very good comunication from Nick, he kept me informed of the progress every day and car has been fixed under the warranty.

Good job done and we'll looked after

Efficient and kept up to date.

It was fine

Very professional

Car returned clean, on time and running better than before, all for less than the quoted price.

Helpful staff, very considerate, technically superb.

Jenny the service Adviser was great and always kept me informed.

Job done quickly And efficiently with the staff being very well informed

you cant improve if you get full marks! The MOT certificate did not give allowance for fact my old one had a week to go. This is an issue for DVLA (there was no extension due to Covid. Partridges telephoned DVLA without luck. ie they did all they cou

The servicing and recall work were done to my satisfaction.

Addressed everything I needed.

Given lockdown and Covid19. I thought the arrangements were very good.

Everything went well and to time.

I felt very safe, social distancing in waiting area, all very clean. Liked the meet and greet at the front door. Car was super clean externally when finished. Friendly staff, thorough approach to handover and giving advice on next steps

Service staff polite and efficient and communicated well.

Excellent service as always.

Everything went according to plan, Car serviced and given an MOT which were both overdue because of the lockdown.

Job done well given Covid-19 circumstances

Car was clean and tidy when we got back.

The service team identified the problem, kept me fully informed of the progress and provided a courtesy vehicle which minimised any inconvenience.

All okay

Carried out the work on time

Work completed as promised to fit in with my schedule.

Evrything went like clockwork

Partridge did everything they could to make things right. I am extremely grateful

In and out with in an hour very good

First service. Well pleased with outcome.

Friendly and efficient service, especially at this time.

Partridge service throughout all my BMW history has always been exceptional.

They did what was required, which was straight forward.

The team here have been exceptional, professional and very helpful. Had very bad experiences elsewhere but here they are perfect and couldn't do any more for a better experience!

always great service

Efficient and easy

I could not fault the service

Actually it wasn't a service...just an end of warranty check

Efficient and had car ready early

Fast efficent couteous and covid aware, great

Difficult times yet booking, facilities and service were excellent. Even liked the music being played whilst waiting!

Partridge always provide a good service and even in these trying (Covid) times made my visit easy and straightforward

This is the 6th car we have purchased through Partridge BMW, and have always had excellent service during the purchasing process, and also with follow up service.

This was the first car we've purchased without test driving/seeing in person so it was a bit of a risk, Jason was on top of everything throughout the entire process during the difficult times with COVID.

the vehicle was very well presented and the handover made the experience feel very special.

Sharon who sold us the car was very professional with a happy disposition

The staff were very helpful and Sharon was very friendly!

Car was originally on invoice as end of May and then it was July. Day of delivery car was damaged with stone chip to bonnet. Why it was left to the day if delivery to check? Repeatedly changed delivery dates I was not happy.

All the way through we were treated like valued customers. The sales representative was excellent. And everything went smoothly (as far as it could given the Covid-19 ramifications for the motor industry).

I purchased online through a broker so dealing with Chris at the centre was great, the deal had already been done, no bartering with the quote, just agreed the sale. Lisa was very helpful at handover and it was quick due to covid restrictions.

Despite the challenges posed by COVID restrictions, great care was taken to meet our needs in safe and secure environment swiftly and professionally. Very impressive.

The car was purchased online. Very difficult for everyone because of covid lockdown. I have no complaints however and the purchase and delivery provided what I had asked for.

Very difficult circumstances with all the COVID restrictions. Well dealt with by Partridge.

Responsive sales staff.

The dealership was excellent.

Clear guidance on all aspects of the car and the financing