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ABOUT PARTRIDGE OF HAMPSHIRE BMW.

Find out more about what we do and our team.

Explore the dealership

Partridge of Hampshire

Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.

In the modern retailing world, "5 star service" can be seen as an overused cliché. Partridge believes it is vital to deliver a standard of service that echoes that of the BMW product. Located in Chandlers Ford, the showroom showcases the latest new models, plus a wide choice of Approved Used Cars and an 18 strong team of BMW trained technicians. Partridge of Hampshire is not only your local BMW and MINI retailer, but is also one of the only approved BMW i Agent in the region. BMW's all electric i3 and high performance hybrid, the BMW i8, are available to test drive from the centre. Partridge are also proud to be Premier Motability Partners. So if professional excellence matters to you, come and talk to the local experts.

Meet the team

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Toby Partridge

Managing Director

Mark Bray

Aftersales Manager

Bruce Charman

Aftersales Project Manager
  • Department BMW Service

Shaun Fay

General Sales Manager
  • Department BMW Sales
Sam Adam - BMW Sales Manager

Sam Adam

Sales Manager
  • Department BMW Sales

Sam Richardson

Used Car Sales Manager
  • Department BMW Sales

Shaun Heaton

BMW Retail Manager
  • Department BMW Sales

Lisa Doughty

BMW Sales Executive
  • Department BMW Sales

Matt Piskorz

BMW Sales Executive (Motability)
  • Department BMW Sales

Jason Young

BMW Sales Executive
  • Department BMW Sales

Kevin Diaper

BMW Sales Executive (Motability)
  • Department BMW Sales

Sharon Samways

BMW Sales Executive (Motability)
  • Department BMW Sales
Graham Evans - BMW Sales Executive

Graham Evans

BMW Sales Executive
  • Department BMW Sales
James Fields - BMW Genius

James Fields

BMW Genius
  • Department BMW Sales

Robert Palmer

BMW Sales Executive (Motability)
  • Department BMW Sales

Raj Singh

BMW Sales Executive
  • Department BMW Sales

James Harris

BMW Sales Executive
  • Department BMW Sales
Andy Marck

Andy Marck

BMW Sales Executive
  • Department BMW Sales
Paul Samways - Sales Executive

Paul Samways

BMW Sales Executive
  • Department BMW Sales
Jason O'Dell BMW Sales Executive

Jason O'Dell

BMW Sales Executive
  • Department BMW Sales

Terry Leon

Corporate Sales Manager
  • Department BMW Corporate Sales

Peter Norris

Corporate Sales
  • Department BMW Corporate Sales

Gerry Ayles

Corporate Sales
  • Department BMW Corporate Sales

Abbie Goodchild

Corporate Sales
  • Department BMW Corporate Sales
Emma Short - Corporate Relationship executive

Emma Short

Corporate Sales
  • Department BMW Corporate Sales

Ashlin Potter

Corporate Relationship Executive
  • Department BMW Corporate Sales

Stephanie Morley

Corporate Relationship Executive
  • Department BMW Corporate Sales

Claire Barnard

Concierge
  • Department BMW Service
Ingrida Waller - Concierge

Ingrida Waller

Concierge
  • Department BMW Service
Nick Walke - Service Team Leader

Nick Walke

Service Reception Manager
  • Department BMW Service

Tom Izett

Service Advisor
  • Department Service

Gabriella Le Moigne

Service Advisor
  • Department BMW Service

Jenny Marino

Service Advisor
  • Department BMW Service

Georgie Salmon

Service Advisor
  • Department BMW Service
Susan Whitley - Service Advisor

Susan Whitley

Service Advisor
  • Department BMW Service

Ian Summers

Retention Specialist
  • Department BMW Service

Neil O'Donovan

Parts Manager
  • Department BMW Parts

Richard Byham

Parts Supervisor
  • Department BMW Parts

Daniel Illsley

Parts Advisor
  • Department BMW Parts
Daniel Morgan - Parts Advisor

Daniel Morgan

Parts Advisor
  • Department BMW Parts
Paul Cairns - Bodyshop Manager

Paul Cairns

Bodyshop Manager
  • Department Bodyshop
Neil Pettit - Senior Bodyshop Advisor

Neil Pettit

Senior Bodyshop Advisor - VDA
  • Department Bodyshop

Kevin Harris

Bodyshop Parts Advisor
  • Department Bodyshop

Harry Carter

Bodyshop Workshop Control
  • Department Bodyshop
Michala Harvey

Michala Harvey

Retention Manager
  • Department Contact Centre
Rhonda Boyle

Rhonda Boyle

Customer Contact Advisor
  • Department Contact Centre
Hollie Brown

Hollie Brown

Customer Contact Advisor
  • Department Contact Centre
Lauren Evans

Lauren Evans

Customer Contact Advisor
  • Department Contact Centre

Izabela Lazi

Customer Contact Advisor
  • Department Contact Centre
Nickola Smith

Nickola Smith

Customer Contact Advisor
  • Department Contact Centre

OUR CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Mot done without fuss or problem

Service

Paul Samways was excellent. I have recommended him to someone else already.

Service

Service and MOT completed on time and there were no issues

Service

COVID meant the experience was somewhat changed but very good effort by the staff

Service

With current restrictions in place I felt safe. Staff very polite.

Service

Completely satisfied with the airbag recall work. some other issues with the vehicle were identified and these were fixed promptly.

Service

Reception easy, parking better!

Service

I didn't go to Partridge, I went to Marshall in Bournemouth

Service

Booking arrangements were excellent and COVID precautions were maintained. Courtesy car was clean and in excellent condition. i liked the video of the underside of my car.

Service

My BMW when it goes in the workshop, always comes out looking happy, mad I know but I trust completely in their mechanics to solve any problem and fix it to the best. I also love the fact that you get a mini video of your vehicle check.

Service

Jason was informative and friendly without any sales pressure

Service

Excellent service

Service

Very good comunication from Nick, he kept me informed of the progress every day and car has been fixed under the warranty.

Service

Good job done and we'll looked after

Service

Efficient and kept up to date.

Service

It was fine

Service

Very professional

Service

Car returned clean, on time and running better than before, all for less than the quoted price.

Service

Helpful staff, very considerate, technically superb.

Service

Jenny the service Adviser was great and always kept me informed.

Service

Job done quickly And efficiently with the staff being very well informed

Service

you cant improve if you get full marks! The MOT certificate did not give allowance for fact my old one had a week to go. This is an issue for DVLA (there was no extension due to Covid. Partridges telephoned DVLA without luck. ie they did all they cou

Service

The servicing and recall work were done to my satisfaction.

Service

Addressed everything I needed.

Service

Given lockdown and Covid19. I thought the arrangements were very good.

Service

Everything went well and to time.

Service

I felt very safe, social distancing in waiting area, all very clean. Liked the meet and greet at the front door. Car was super clean externally when finished. Friendly staff, thorough approach to handover and giving advice on next steps

Service

Service staff polite and efficient and communicated well.

Service

Excellent service as always.

Service

Everything went according to plan, Car serviced and given an MOT which were both overdue because of the lockdown.

Service

Job done well given Covid-19 circumstances

Service

Car was clean and tidy when we got back.

Service

The service team identified the problem, kept me fully informed of the progress and provided a courtesy vehicle which minimised any inconvenience.

Service

All okay

Service

Carried out the work on time

Service

Work completed as promised to fit in with my schedule.

Service

Evrything went like clockwork

Service

Partridge did everything they could to make things right. I am extremely grateful

Service

In and out with in an hour very good

Service

First service. Well pleased with outcome.

Service

Friendly and efficient service, especially at this time.

Service

Partridge service throughout all my BMW history has always been exceptional.

Service

They did what was required, which was straight forward.

Service

The team here have been exceptional, professional and very helpful. Had very bad experiences elsewhere but here they are perfect and couldn't do any more for a better experience!

Service

always great service

Service

Efficient and easy

Service

I could not fault the service

Service

Actually it wasn't a service...just an end of warranty check

Service

Efficient and had car ready early

Service

Fast efficent couteous and covid aware, great

Service

Difficult times yet booking, facilities and service were excellent. Even liked the music being played whilst waiting!

Service

Partridge always provide a good service and even in these trying (Covid) times made my visit easy and straightforward

Service

This is the 6th car we have purchased through Partridge BMW, and have always had excellent service during the purchasing process, and also with follow up service.

Sales

This was the first car we've purchased without test driving/seeing in person so it was a bit of a risk, Jason was on top of everything throughout the entire process during the difficult times with COVID.

Sales

the vehicle was very well presented and the handover made the experience feel very special.

Sales

Sharon who sold us the car was very professional with a happy disposition

Sales

The staff were very helpful and Sharon was very friendly!

Sales

Car was originally on invoice as end of May and then it was July. Day of delivery car was damaged with stone chip to bonnet. Why it was left to the day if delivery to check? Repeatedly changed delivery dates I was not happy.

Sales

All the way through we were treated like valued customers. The sales representative was excellent. And everything went smoothly (as far as it could given the Covid-19 ramifications for the motor industry).

Sales

I purchased online through a broker so dealing with Chris at the centre was great, the deal had already been done, no bartering with the quote, just agreed the sale. Lisa was very helpful at handover and it was quick due to covid restrictions.

Sales

Despite the challenges posed by COVID restrictions, great care was taken to meet our needs in safe and secure environment swiftly and professionally. Very impressive.

Sales

The car was purchased online. Very difficult for everyone because of covid lockdown. I have no complaints however and the purchase and delivery provided what I had asked for.

Sales

Very difficult circumstances with all the COVID restrictions. Well dealt with by Partridge.

Sales

Responsive sales staff.

Sales

The dealership was excellent.

Sales

Clear guidance on all aspects of the car and the financing