Experienced Switchboard Operator
Are you looking for a new challenge in a fast paced switchboard? Do you have what it takes to deliver premium customer service? Then we want to hear from you.
As a member of our Switchboard team, you will be responsible for creating a fantastic first impression whilst engaging with a variety of customers and handling a mixture of calls and enquiries.
You are an experienced Switchboard operator and are looking to work in a fast paced and dynamic environment for a premium car retailer. You will need to work under pressure receiving a high volume of calls whilst continuously delivering the exceptional customer service our customers expect. Your polite manner and clear voice on the phone are as important as your accuracy and efficiency in this role.
· Speak clearly and professionally at all times.
· Listen carefully to establish the customer needs quickly and accurately.
· Work closely with all departments of the business to deliver the best customer service.
· Act as a Brand Ambassador for the BMW and MINI brands.
· Keep your knowledge up to date and support customers with their questions
We are looking to recruit full time & flexible working contracts.
To be considered, you must have at least 2 years experience as a switchboard operator and a minimum of 5 GCSE’s grade C or above, including English and Maths.
Please note: You must live within an easily commutable distance to Chandlers Ford /Eastleigh to be considered for this role. A full clean driving licence is essential. Salary on application.
Please send your CV to firstname.lastname@example.org