BMW Service Advisor
We currently have an opportunity within our well-established service department for an experienced BMW Service Advisor.
The successful candidate will be capable of looking after high volumes of customers, able to build excellent relationships and give the very highest levels of customer service at all times.
As a BMW Service Advisor you will be the first contact for the customer as they enter the dealership. You will explain the repair process and check the customer’s vehicles in. You must effectively sell products and services as well as making customer bookings.
Communicating with the workshop and the customer to ascertain the level of work required and obtain authorisation. You will also be responsible for making the customers experience as enjoyable as possible, whilst providing the very highest level of customer service. Knowledge of Kerridge / Drive / ADP DMS system is essential.
Partridge of Hampshire is a family run, independent retailer representing both BMW and MINI across Hampshire. With our ‘hands on’ Managing Director, Toby Partridge, leading the way we are fast becoming the name for BMW and MINI across the region. Having spent 25 years working with BMW, Toby is passionate about the brand and is building a team around him who feel the same.
Salary: OTE £35,500
Employees are also able to participate in a tax efficient company car scheme.
Full UK Driving Licence essential
We look forward to receiving your CV and covering letter to be sent to firstname.lastname@example.org